Delete Your Account — WorkinTR Staff and WorkinTR Partner

This page explains how to delete your account and the data linked to it in either of our mobile apps: WorkinTR Staff (for candidates) and WorkinTR Partner (for the independent agents who follow work permit files). Both apps are published by Work in Türkiye and both use exactly the same deletion process described below.

Option 1 — Delete from inside the app

Open the app and go to More → Settings → Delete my account. Confirm with your password. From that moment the account is closed: you are signed out on every device, you cannot sign in again, and no notifications are sent to you — your push notification device records are removed straight away. No data has been erased yet.

Your account and personal data are then erased permanently and automatically 30 days after the request. Nothing else is required from you.

Changed your mind? You have 30 days

Until the deletion date you can cancel the request in either of two ways:

the Cancel my deletion request button in the e-mail we send you as soon as the request is filed;
the app sign-in screen — enter your e-mail address and password, then choose Cancel my deletion request in the message that appears.

Either way the account is restored exactly as it was, because nothing has been erased during the waiting period. Once the 30 days have passed the erasure is final and cannot be undone.

Option 2 — Request deletion by e-mail

If you no longer have the app installed, send a deletion request from your registered e-mail address to info@workintr.com with the subject line "Account deletion". We verify that the request comes from the account owner and then follow the same process.

What is deleted on the deletion date

Your name, e-mail address, phone number and postal address
Your full candidate profile: date and place of birth, passport details, health notes, marital status, education, work experience, certificates and biography
All uploaded documents, including the files themselves
All conversations and message contents
All notifications, sign-in tokens and push notification device records

For a WorkinTR Partner (agent) account the same erasure covers the data held in that account: name, e-mail address, phone number, postal address, company title and tax details, the referral code and every push notification device record. The permit files that were assigned to the agent are not deleted — they belong to the candidates and employers concerned, and our operations team hands them to another agent.

After the erasure the account can no longer be signed in to, and it cannot be restored. You may register again later with the same e-mail address; none of the previous data returns.

What is retained, and why

Records that we are legally required to keep are retained in a form that no longer identifies you: payment lines, work permit files, placement records, and the audit trail of contract acceptances (which version was accepted and when — not by whom). These are kept for the statutory retention periods under Turkish law (up to 10 years for commercial books and records under the Turkish Commercial Code) and are then destroyed.

Option 3 — Delete part of your data without deleting your account

You do not have to close your account to have specific data erased. Use any of the following:

In the app: (WorkinTR Staff only — WorkinTR Partner users should use the web panel or e-mail) go to More → My personal data requests → New request, choose Deletion request as the request type, and describe in the note field which data you want erased.
On the web: sign in at workintr.com/panel/data-requests and create the same request under GDPR / My Data.
By e-mail: write to info@workintr.com from your registered e-mail address.

You can also delete uploaded documents yourself at any time from the Documents screen in the app; the file is removed from our servers together with the record. Documents that have already been approved cannot be removed this way — request their deletion through one of the routes above.

What can be erased on request: your phone number and postal address, date and place of birth, passport details, health notes, marital status, education, work experience, certificates and biography, your uploaded documents and their files, your messages, and your notifications.

What is kept: the name and e-mail address needed to sign in remain for as long as the account is open; to remove those, delete the account (Option 1 or 2). Records we are legally required to keep — payment lines, work permit files, placement records and the audit trail of contract acceptances — cannot be erased on request. They are retained for the statutory periods under Turkish law (up to 10 years for commercial books and records under the Turkish Commercial Code) and destroyed at the end of those periods.

We complete requests within 30 days at the latest, and the outcome is shown on the same screen where you filed the request.

Questions: info@workintr.com